Wednesday, February 18, 2009

Price Gun Repairs

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Many price guns are worth repairing. So before trashing, consider refurbishing, recycling and repairing your broken or damaged price gun.

The following brands are currently serviced and repaired by
  • Monarch
  • Avery Dennison
  • XL Pro
  • Towa
  • Garvey
  • Kenco
The procedure for repairs is simple.

  1. Verify your purchase date - there is a chance your price gun is still under warranty.
  2. Include your completed form Kenco Repair Form with a NON P.O. Box address with your broken price gun.
  3. Send it to
Attn: Repairs
C/O Kenco Label & Tag Co., LLC
6543 N Sidney Pl
Milwaukee, WI 53209

What happens when your repair comes in.
  1. We evaluate the condition of your pricer
  2. We estimate the cost of repair or replacement
  3. We call you to explain your options and collect payment information (if necessary)
  4. We repair or replace your price gun.
  5. We ship it back to you.
If you have any questions, or wish to know more about a particular brand or repair, feel free to call us at 1-800-537-3336.


It makes sense to recycle and reuse as much as possible. I sell price guns in the UK and Europe and offer lifetime support to my customers who buy their labels and ink rollers from me. Offering this kind of service makes sense for my business and for the customer too. Peace of mind all round!